Residents & Partners Portal
Tech-Driven, Effortless, and Connected – Property Management, Simplified
At HPM, we’re dedicated to making property management seamless, stress-free, and efficient. We aim to support a well-managed, connected community where residents, homeowners, and board members can thrive.
Everything you need is here—simple, secure, accessible, always at your fingertips:
We’re here to ensure your property management experience is effortless so you can focus on enjoying your home and community.
Questions about
Rules and Regulations?
- Let us be your resource when you’re not sure about the expectations and responsibilities included in your community’s bylaws, rules and regulations, and other governing documents. We can offer advice and enforcement. Our partnership allows your building’s board to take care of more important planning while we monitor the day-to-day business of your community, whether it’s an apartment building, a co-op, or a condo.
- Think of HPM as property management company with the best resource and your first point of contact.
Making the Most
of Maintenance
- Repairs and maintenance projects get an immediate response from your HPM property managers team. We’re here to respond to the needs of your building and if appropriate, your individual unit.
- We make sure the vendors and contractors coming into your property are licensed, insured, and professional. You can expect respect, fast turnaround times, and exceptional customer service.
- Protecting the condition of your property and your community is important to us.
Managing Finances
and Collections
- We are here to help with the payment of your association dues, the collection of any assessments and penalties, and the projections your leadership needs to be good financial stewards in your community.
- We’re good at keeping costs down. We’re here to help with reserves and capital projects moving forward. If you’re wondering how to submit a payment for your annual or quarterly dues, we’ll do what we can to help.
- Our technology is first-rate and contributes to a transparent, user-friendly financial experience.
Need Help? Reach Us Directly!
Please feel free to reach out to us anytime. We have a 20-min. response time. Contact us Now!
Our dedicated team assists you with payments, maintenance, or any property management-related issue.
Helping Condo and Co-op Residents in
NYC Find What They Need
Property and Building Management
Make payments and other charges online by e-check (ACH) from a bank account for FREE and by credit or debit card for a fee.
If you’re new to making payments online, you may have questions. Find answers by clicking the button below.
Certificate of Insurance Request
Sales & Rental Application
Are you a current condo or co-op resident or owner who wants to sell or rent out your unit? You’ll need to first pay an application fee and then complete the online application to give us and your community some more information.
Account Information When You Want It
All of your account activity is available 24/7/365 from wherever you are. Simply log into your account online.
Maintenance Request & Support
Is there something in your apartment, condo or co-op that needs repair? Let us know quickly and easily by logging into your online portal and sending us a message.
Resident Portal Support
Phone: (800) 992-4384
HERE’S HOW WE WORK
HPM Builds Better Communities in New York City
We can take care of everything for our residents or give you the tools to handle it yourselves. Whether it’s making payments, requesting repairs, submitting a rental or resale application, you can find what you need.
Take a look at the tools and resources available to you. If you don’t see what you’re looking for, feel free to contact us directly by clicking the button below.
Let’s Make Things Easier
Need help with a specific issue? Submit your requests or schedule a one-on-one consultation with our team to discuss building maintenance, finances, or other needs.
We know how busy our clients are, and we’re making changes to keep you informed – even when you’re on the go!
Our newly Enhanced Owner Portal affords you all of the same great functions of our current portal. Now, you can also:
- Upload photos to a work ticket
- Receive both text and email messages for building-wide communications
- Communicate better with other residents and property managers
It’s a more user friendly interface and, most important, offers a mobile app. Stay informed with a complete, connected, and homeowner-friendly HOA solution.
Sign into Your Enhanced Owner Portal Today!
Trust Our Clients!
HPM has been attentive, reliable, upfront, and assertive. Greg Poverelli is the most effective
building manager we have had since moving to my coop in 2012.
-James R.
How HPM Helps Residents
We specialize in managing apartment buildings, working with residents and condo owners as well as co-op owners, and helping your building stay modern, compliant, and profitable.
- Co-op documents
- Maintenance and repairs
- Accounting and association budgeting
- Rules and regulations
- CO-OP Board and annual meetings
- Legal compliance
- Resident communication
- Dispute resolution
Contact us today for a consultation and learn
how we can improve your property's performance.
