Condominiums and cooperative buildings in Manhattan operate on a different level of complexity. These are communities made up of invested owners who share responsibility for the upkeep, governance, and long-term health of their building. At HPM, we understand this dynamic inside and out. That’s why we focus solely on managing residential condos and coops, providing property management services designed to support board members, protect owners’ investments, and streamline daily building operations.

With over 25 years of hands-on experience across all five boroughs, our team has built a reputation for providing responsive and detail-oriented management to properties of all sizes. From pre-war walk-ups to modern mid-rises, we recognize that no two buildings are the same. Every board we work with brings its own culture, priorities, and goals, and every building has its own maintenance history, compliance needs, and financial structure. Our approach is never one-size-fits-all. Instead, we tailor our services to reflect each building’s unique makeup, ensuring that board members receive the right level of support where and when it’s needed.

At the core of our management philosophy is transparency and open communication. We believe condo and coop boards should have full access to the tools and information they need to make strategic, informed decisions. That’s why we’ve invested heavily in technology, offering board portals, mobile access, and cloud-based document sharing that allows for real-time updates on everything from maintenance schedules to financial reports. Whether you’re tracking capital reserve spending or monitoring vendor performance, HPM ensures that nothing falls through the cracks.

Our services are designed to unburden board members from the administrative stress of building oversight, while delivering the kind of proactive, high-touch management that keeps residents satisfied. We don’t just respond to issues, we work to prevent them. With a robust suite of services covering operations, finance, compliance, and staffing, HPM stands as a reliable partner committed to the long-term success and stability of your Manhattan coop or condo.

If your board is searching for a management company that understands the unique nature of shared ownership communities in New York City, HPM is here to help, combining decades of experience with a modern, personalized approach to property management.

Managing the finances of a Manhattan condo or coop is about more than just paying bills; it’s about creating a stable, transparent financial structure that supports the long-term health of the building. At HPM, we take this responsibility seriously. Our financial management services are designed specifically for board members who need clear, accurate, and timely insights into their building’s financial position. Whether your building has 10 units or 100, we tailor our reporting to your needs and provide full transparency every step of the way.

Each month, our accounting team delivers detailed financial reports that include income statements, balance sheets, budget comparisons, bank reconciliations, and reserve fund summaries. These reports are presented in a format that’s easy to understand, even for board members without an accounting background. We make sure your board knows exactly where your building stands, what’s been paid, what’s outstanding, and what’s projected. This level of visibility helps eliminate confusion and allows your board to make informed financial decisions without delays or guesswork.

We handle all aspects of financial administration, from accounts payable and receivable to banking and disbursements. Every transaction is processed through secure, traceable systems. We partner with industry-leading financial platforms like AvidXchange for invoice management and ClickPay to streamline owner payments. These tools reduce manual errors, ensure faster processing, and allow board members and owners alike to access information anytime through their secure portals.

In addition to monthly reporting, we support your board through annual budget planning, capital reserve studies, and long-term financial forecasting. If your building is preparing for major repairs or capital improvements, we help develop a strategy that balances the needs of the project with your reserve health and cash flow. We also assist in collecting dues, managing arrears, and working with arrears management tools like Axela Technologies, so your board has the support it needs to handle delinquencies without added stress.

We know that Manhattan buildings often face complex financial dynamics, from special assessments to energy efficiency upgrades. That’s why our financial team works closely with each board to anticipate needs and prevent issues before they arise. Our records are kept audit-ready at all times, and we’re always available to walk your board through the numbers, explain any variances, and ensure compliance with financial best practices and city regulations.

At HPM, financial transparency isn’t just a feature; it’s a foundational part of how we manage your building. We make sure every dollar is accounted for, every report is accurate, and every board member has full confidence in their building’s financial operations.

At HPM, we believe that effective property management isn’t just about systems and service menus, it’s about relationships, reliability, and local knowledge. What sets us apart in the world of Manhattan property management is our boutique approach, built on decades of experience and a deep understanding of New York City’s condo and coop landscape. We’re not part of a national chain with a one-size-fits-all model. We are a locally grown, owner-operated company that was founded in Harlem and has since expanded to manage buildings across all boroughs, while staying firmly rooted in Manhattan’s unique real estate environment.

Our team works closely with each building we manage, getting to know the board, understanding the property’s history, and customizing our services accordingly. We don’t believe in management by email auto-reply. You’ll know who your property manager is, and they’ll know your building inside and out. From the smallest maintenance concern to large-scale capital projects, we provide hands-on attention and rapid response. Whether your building has 10 units or 100, we treat it with the same level of care and urgency because we know how much your home and investment matter.

Our local expertise is not just about location, it’s about knowing the nuances of Manhattan property ownership. We stay ahead of city regulations like Local Law 97 energy requirements and Local Law 11 façade inspections, and we bring in trusted local professionals, architects, engineers, attorneys, and expeditors to ensure your building is compliant and protected. Our vendor relationships are long-standing and carefully vetted, giving you access to qualified professionals who deliver quality work and stand behind it.

Because we’re based in Manhattan, we understand the expectations of Manhattan board members and owners. We know what it means to live in a fast-moving, highly regulated market where property values are high and timelines matter. That’s why we combine our institutional knowledge with a hands-on, personalized style. You’re never just another client to us, you’re a partner. Our goal is to act as a true extension of your board, offering thoughtful solutions, local insights, and day-to-day dependability.

With HPM, you don’t have to choose between high-touch service and deep expertise. You get both. We bring the professionalism and capacity of a seasoned management company with the responsiveness and attentiveness of a boutique firm. It’s this balance that allows us to serve your building with precision, care, and the kind of trust that can only come from a team that knows Manhattan as well as we do.