Modern Management. Total Transparency.
When NYC condo and co-op boards are looking to hire a property management company, experience alone isn’t enough. Boards deserve full transparency, and at Harlem Property Management (HPM) it’s built in. We manage every building on Comfi, a modern building-management platform that gives your board the same live numbers our managers work from: the money, the utilities, the repairs, and every decision waiting on you.
Schedule a call today and discover what we can do for you!
What Your Board Sees in Comfi
No more waiting for the monthly package. These are the four things that matter most to boards, live whenever you log in.
Live Financials, Not a Monthly PDF
Open Comfi any day and see where the building stands:
- Income statement and budget vs. actual, year to date
- Cash on hand and the balance of every operating and reserve account
- Unpaid bills, and which units are behind on common charges
- Monthly reports, ready to download
Utility Transparency, Only at HPM
Comfi reads every utility bill your building receives and shows, month by month:
- What you spend on electricity, gas, water, heating oil and phone & internet
- What you actually use (kWh, therms and gallons), not just the dollar amount
- How each month compares with a typical year
A leak, a rate increase or a billing error stands out the month it happens, not at the year-end audit, and your board budgets from real numbers.
Every Work Order and Project, Start to Finish
- The status of every work order, and the vendor on it
- Capital and repair projects with quotes, updates and next steps
- Propose a new project straight from the portal
Decisions and Deadlines in One Place
- One list of everything waiting on the board’s approval or vote
- Compliance deadlines tracked for your building
- Meeting agendas, documents and board messages together
For Residents, Owners and Vendors
Comfi is where your board and our team work together. The tools residents, owners and vendors use day to day stay the same:
- Residents submit and track maintenance requests, get building notices and find documents through FrontSteps
- Owners pay common charges online through ClickPay
- Vendors are credentialed through Vive and submit invoices through AvidXchange
Frequently Asked Questions
What technology does HPM use to manage buildings?
Boards and our management team work in Comfi, our building-management platform. Residents use FrontSteps for maintenance requests, notices and documents; owners pay through ClickPay; vendors are credentialed through Vive and invoice through AvidXchange.
What can our board see in Comfi?
Live financials (income statement, budget vs. actual, bank balances, unpaid bills and arrears), monthly utility costs and usage, every work order and project, approvals and votes waiting on the board, compliance deadlines, meeting agendas, documents and board messages, all for your building.
Can our board see utility costs and usage?
Yes. Comfi reads each utility bill and shows what the building spends on electricity, gas, water, heating oil and phone & internet every month, plus how much it actually uses, against a typical year. It makes leaks, rate increases and billing errors easy to spot.
Can residents submit maintenance requests online?
Yes. Residents submit and track maintenance requests through FrontSteps, online or on their phone. Requests made by phone or email are entered into our system and tracked the same way.
Is financial information securely accessible online?
Yes. Each board member has their own login and sees only their building. Financial reports, budgets and documents are available through the portal, never sent around as open attachments.
Can board members access documents remotely?
Absolutely. Meeting agendas, financial reports, governing documents and project updates are in Comfi, from any device, wherever you are.
For residents who prefer not to use technology, we are always available by phone or email. Any request submitted this way will be entered into our system, ensuring it is tracked and handled just like online requests. This guarantees full transparency and accountability for all residents.
Ready to bring transparency and efficiency to your NYC condo or co-op? Contact Harlem Property Management today to learn how we can elevate your building’s management.
See the Difference That Smarter Technology Makes for Your NYC Building
Most property management companies send you monthly reports. HPM gives your board Comfi: real-time financials, utility costs and usage, work order tracking and every decision in one place. It’s not just better technology. It’s better management.
Ready to see it in action?