PROPERTY MANAGEMENT NEW YORK: YOUR NYC PROPERTY MANAGEMENT COMPANY

Maintaining a huge building can be daunting for New York property owners. Despite their best efforts, many struggle to keep their properties in good condition for many reasons, such as busy daily schedules or lack of experience in property management. Fortunately, countless property management companies in New York offer services to help owners deal with the overwhelming tasks of maintaining their properties.

These companies specialize in different areas, including residential, commercial or industrial properties. They can also provide various services, such as maintenance, tenant screening, rent collection and more.

10 Common Mistakes of Building Management

Building management is a complex and dynamic process that requires effective planning, financial management and expert maintenance to ensure the smooth operation of a property. However, inexperience or negligence can lead landlords to make costly mistakes that can impact the overall success of their property.

Here are ten mistakes that building owners can make without working with a property management team

01. Lack of an Effective Management Process

The lack of a well-defined management process is one of the many common mistakes building owners make. Without a clear plan, it’s difficult for them to address issues promptly, resulting in delays and miscommunication among stakeholders. Building owners must have an effective management process outlining roles, responsibilities and procedures for addressing various scenarios.

 

04. Lack of an Effective Management Process

Building owners must stay updated with the latest industry standards and regulations to ensure their properties comply with all safety codes and regulations. Ignoring these standards can lead to legal issues, hefty fines and risking occupants’ lives.

07. Lack of Regular Inspections

NYC property owners must conduct regular inspections to identify and address potential issues immediately before they turn for the worst. Building owners should hire inspectors to identify maintenance or safety concerns requiring immediate action.

02. Poor Financial Management

Another prevalent mistake building owners make is failing to manage their finances effectively. This includes needing a budget, overspending on unnecessary expenses or capital improvements, and keeping track of financial records. Building owners risk losing money and may struggle to secure funding for future projects without proper financial management. 

 

05. Lack of Communication With Occupants

Clear communication leads to a successful management process, and building owners must establish effective ways to communicate with their occupants. Failure to do so can result in more miscommunication and misunderstandings, leading to tenant dissatisfaction, disputes or even legal action.

08. Failure to Invest in Upgrades and Improvements

While saving money by avoiding upgrades and improvements may be tempting, this approach can hurt the property’s long-term value. Building owners must invest in regular updates and improvements to keep their property competitive, appealing to tenants, and increasing its value over time.

10. Ignoring Tenants’ Feedback

Lastly, some building owners may fail to listen to their tenants’ feedback, which results in unaddressed issues and tenant dissatisfaction. Building owners must take tenants’ concerns seriously and resolve them immediately to maintain a positive relationship and attract new tenants.

03. Neglecting Maintenance

Building owners need to maintain the upkeep and longevity of their properties. However, some building owners neglect regular maintenance tasks, resulting in costly repairs or replacements down the line. Building owners should have a team of competent maintenance managers who can conduct routine inspections and address issues quickly before they worsen.

06. Overlooking Safety Measures

In their pursuit of cutting costs, some building owners may overlook essential safety measures by only placing fire extinguishers on one floor or not updating with the latest security systems. This puts occupants at risk and causes severe consequences during an emergency.

09. Not Having a Crisis Management Plan

Natural disasters, security threats and other emergencies can happen at any time. Building owners should have a crisis management plan in place to ensure the safety of occupants and minimize damage to the property. Failure to create a plan can lead to chaos and potential harm to occupants once these emergencies happen.

Why Hire Professional Property Management Services

Attracting Prospective Tenants

One of the main advantages of hiring a company that offers property management in NYC is the ability to attract more prospective tenants. Property managers have extensive knowledge and experience in marketing rental properties effectively, which can help increase the occupancy rate of a building. They also have access to a wider network of potential tenants through various channels such as online listings, real estate agents and their database.

Fair Pricing

Property owners can also benefit from fair pricing strategies when hiring property management services. Property managers have vast knowledge of market trends. They can also set competitive rental prices for buildings to attract tenants while ensuring a good return on investment for the building owners.

Efficient Rent Collection

Property management services also offer efficient rent collection for building owners. This includes setting up automatic electronic payments, implementing late fee policies, and handling delinquent payments. This ensures that building owners receive their rental income on time without chasing after tenants for payment.

Compliance With Property Laws

New York City has strict property laws that building owners must comply with. Hiring property management services ensures the building complies with these laws, preventing potential legal issues or penalties. Property managers also stay up-to-date with any changes in laws and regulations.

Time and Stress Management

Lastly, property management services can help building owners save time and reduce stress. Property managers handle all aspects of managing a rental property, including maintenance and repairs, tenant communication and handling any emergencies. This frees up the building owner’s time and allows them to focus on other important aspects of their life or business, reducing stress and improving overall quality of life.

Harlem Property Management Can Help You Out!

Are you a property owner looking for a trustworthy full-service property management company? You can always work with Harlem Property Management. We have dedicated New York property management professionals who can provide top-notch services, making us the ideal choice for managing your rental buildings.

At HPM, we understand that owning and managing rental properties can be a challenging and time-consuming task. That’s why we have an innovative approach to property management that sets us apart from other companies in the industry.

Call us today to learn more about how we can help you!

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What Our Clients Say

4.9/5
4.9/5
133 reviews
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128
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Google
5.0/5
Apr 12, 2024
Google - Lauren - Harlem Property Management
My window broke in the midst of a huge rainstorm, and it was freezing and water was coming into my apt. Fredo came super late at night to patch up the window to hold me over until repairs could be made….. Curtis came by a few days later and fully repaired the window so it’s better than new! He made several repairs in my apartment and everything turned out perfectly! Everyone was so diligent and fantastic and so easy and friendly! I’m very happy with this entire group!
Harlem Property Management replied on Apr 12, 2024:
Thank you for sharing your positive experience with the maintenance team at Harlem Property Management. Make sure to utilize our mobile app for any future assistance.
Survey
5.0/5
Apr 11, 2024
- Lauren - Harlem Property Management
Everyone was so diligent and helpful… the work that was performed was excellent and efficient
Google
5.0/5
Apr 3, 2024
Google - Lori - Harlem Property Management
Working with Harlem Property Management has been a pleasure. Their responsive professionalism is of the utmost priority.They’re all about customer service which in my book makes all the difference in the world! I highly recommend them. Don’t take my word for it see for yourself!!
Harlem Property Management replied on Apr 12, 2024:
Thank you, Lori. The team at Harlem Property Management appreciates working with you as well.
Survey
5.0/5
Apr 2, 2024
- Lori - Harlem Property Management
Harlem Property Management is a pleasure to work with they take customer service seriously and are right on top of things that need to be addressed.
Google
5.0/5
Apr 2, 2024
Google - Medo - Harlem Property Management
Thanks to Antony of Harlem property management who has been an enormous help these past several months we’ve had so many questions, and he was always polite and helpful Ira & Linda Lieberman
Harlem Property Management replied on Apr 12, 2024:
Harlem Property Management appreciates your feedback!
Survey
5.0/5
Mar 1, 2024
- Janice - Harlem Property Management
We just closed on a distressed property—there were roaches, and active leaks from upstairs neighbors and the unit’s toilet. They responded quickly and professionally to our service request. The leaks are gone, the roaches are gone and the toilet has been replaced. Special shout out to Curtis and Fredo. Curtis also fixed a bad light switch that he noticed while there. He is a man of many talents.
Survey
5.0/5
Mar 1, 2024
- Sad - Harlem Property Management
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Google
5.0/5
Mar 1, 2024
Google - Janice - Harlem Property Management
We just closed on a distressed property—there were roaches, and active leaks from upstairs neighbors and the unit’s toilet. They responded quickly and professionally to our service request. The leaks are gone, the roaches are gone and the toilet has been replaced. Special shout out to Curtis and Fredo. Curtis also fixed a bad light switch that he noticed while there. He is a man of many talents. With their help, we are on our way to making the place nice again.
Harlem Property Management replied on Mar 18, 2024:
Thanks for your feedback, the maintenance team at Harlem Property Management is ready to resolve tough issues timely.
Survey
5.0/5
Feb 18, 2024
- R. - Harlem Property Management
Fredo Jean Charles is very responsive and polite. He gets things done in a very timely fashion with excellent results. It’s a pleasure doing business with him..
Google
5.0/5
Feb 12, 2024
Google - Glen - Harlem Property Management
Greg and the whole team at Harlem Property Management, Inc have been a pleasure to work with. They are very professional. They respond quickly to inquiries and stay on top of any issues that arise. Highly recommend!
Harlem Property Management replied on Mar 18, 2024:
The team at Harlem Property Management appreciates working with you as well. Thank you.
Google
5.0/5
Jan 31, 2024
Google - Jimmy - Harlem Property Management
HPM has always been professional, responsive, and smart. I've especially been impressed by Greg Poverelli, who is the Senior Property Manager for the building we used to live in.
Harlem Property Management replied on Oct 5, 2022:
Jimmy, we appreciate your feedback. Harlem Property Management has a strong focus on responsivity for our clients. Thank you.
Google
5.0/5
Jan 27, 2024
Google - Lobotomy - Harlem Property Management
Dealing with a recent emergency plumbing repair need meant that I had to call during the weekend and I received truly prompt and considerate help and respectful treatment especially from Greg at Harlem Property Management aka HPD. Greg made it happen including lining up the plumbing company and making sure everything was approved and handled in a timely manner. This is an outliner in NYC (Manhattan borough) so I really appreciate Greg’s professionalism. Thank you to HPD and to Brian the plumber from the plumbing company hired. Thank you also to Anthony at HPD. Well done Greg.
Harlem Property Management replied on Jan 31, 2024:
Thank you for taking the time to review Harlem Property Management. It means a great deal to us that our team was able to assist you with your emergency repair. Please call us anytime.
Google
5.0/5
Jan 11, 2024
Google - Padma - Harlem Property Management
I really had and continue to have a great experience with the company as a whole and the staff. I couldn't recommend them more! The staff was very professional and are just great people to work with. I appreciate the quality and work ethic they bring in every area since doing business with them. Greg and Jim are very professional and just a pleasure to work with!
Harlem Property Management replied on Jan 31, 2024:
Thank you. The Harlem Property Management team appreciates the time taken to review our firm.
Google
5.0/5
Jan 11, 2024
Google - Melissa - Harlem Property Management
Very professional, knowledgeable and genuinely kind group of people. My interactions with the staff have been met with prompt and respectful responses. Highly recommend!
Survey
5.0/5
Jan 10, 2024
- Stu - Harlem Property Management
The team at Harlem is always responsive and on top of things. That is all anyone can ask for in today's business environment. I am thankful to get to know Jim, Greg, and the rest of the team at Harlem.
Google
5.0/5
Jan 10, 2024
Google - Joe - Harlem Property Management
My architecture studio has been collaborating on various projects with Harlem Property Management for over a year. HPM's is a cut above the rest in professionalism. Everyone in the team is knowledgeable, personable, and tackle solutions with a results-oriented approach--- a pleasure to work with.
Harlem Property Management replied on Jan 31, 2024:
Thank you Joe. Harlem Property Management has benefited from working with your firm on Local Law 11 compliance and exterior projects. We appreciate your expertise and professionalism!
Google
5.0/5
Dec 6, 2023
Google - GG - Harlem Property Management
Leaving an excellent review here. We could not be more pleased with our first few months in the building Harlem Property Management manages. They are so responsive, and are always so helpful & professional.
Google
5.0/5
Nov 26, 2023
Google - Joshua - Harlem Property Management
I recently encountered an emergency situation involving a steam pipe in my building. Upon calling Harlem Property Management's emergency number during office hours, I was assisted by Greg. I would like to formally acknowledge and commend his professional and effective handling of the situation. Greg's response was not only prompt but also demonstrated a high level of professionalism and competence. He quickly coordinated the necessary actions, ensuring that the fire department was contacted and ensuring that a plumbing contractor was dispatched to our building to fix the problem the same morning. The issue was addressed and resolved efficiently, minimizing potential risks and disruptions. As a resident, it was a distressing situation, but Greg's calm and assured approach significantly alleviated my concerns. His ability to manage the emergency effectively is a testament to his skills and the reliability of Harlem Property Management in crisis situations. I am extremely grateful for the swift and competent service provided, and I believe such dedication deserves recognition. Greg's exemplary service has reinforced my confidence in Harlem Property Management’s ability to handle emergencies efficiently and with great care for their residents' safety and well-being. --- This review is structured to be professional, focusing on the positive aspects of the incident, and acknowledges the individual's efforts in a formal manner.
Harlem Property Management replied on Jan 31, 2024:
Thank you, Joshua. It is great to see that the emergency response team at Harlem Property Management was able to assist you. Please call us anytime.
Google
5.0/5
Oct 29, 2023
Google - Gabe - Harlem Property Management
Great property management company. Greg and Anthony were able to assist with multiple problems throughly and with great care. They are always available for quick calls or email. I would highly recommend others to use Harlem Property Management.
Harlem Property Management replied on Oct 30, 2023:
We appreciate your feedback, Gabe. Thank you. Harlem Property Management is thrilled to be continuing with another contract with your high-rise condominium in Astoria. Let us know anytime you need assistance!
Google
5.0/5
Oct 5, 2023
Google - Rene - Harlem Property Management
It was a pleasant surprise on how professional, courteous and responsive Harlem Property Management handled our tenant move into East River tower. Anthony at the office was quick to reach out to the board so we could meet the move in date of the tenant. In my world, that's not common, that put a smile on everyone's face. Thank you, Harlem property management, for your diligent work. It will be a pleasure to work with you again.
Harlem Property Management replied on Oct 5, 2023:
Thank you, Rene. The team at Harlem Property Management makes this process a priority because we know how important it is for everyone involved.

HARLEM PROPERTY MANAGEMENT

270 Malcolm X. Blvd
New York, NY 10027
212-280-6823